Online Auction Solutions > System Status > Data Center Infrastructure Status History

• We will be performing some routine maintenance on our hardware environment. During this three hour window we expect a couple of brief (3-5 minute) outages as we swap between active and standby nodes.

• An incident (CSHD-7e619df5) at the RacksSpace Chicago datacenter disrupted service of our "socket" server. This caused site search to stop working. It also disrupted the live timers and bid updates for lot detail and lot list pages. This meant pages needed be manually refreshed to see new bids and changes in status/close timers.

  As of 14:30 CDT service was restored to normal. Tests indicate that functionality is fully restored. The incident was related to the hypervisor our instance was hosted on. There was no suggestion that this issue might reoccur. In the coming months we will be migrating away from this hosting provider. We will have more redundancy in place after that and should be better able to avoid single points of failure like we experienced with this.

• We will be undergoing this extended period of downtime to perform regular maintenance to our network infrastructure. During all, or parts of this window, OAS sites will be displaying a 'down for maintenance' page. A half hour prior to the downtime a message will be placed on OAS sites informing users of the pending downtime.

• We will be undergoing this extended period of downtime to perform regular maintenance to our database infrastructure. During all, or parts of this window, OAS sites will be displaying a 'down of maintenance' page.

• Maintenance Window: FRI 23:00 - SAT 07:00 CST
  Hardware migration / DC consolidation. This will result in an extended period of downtime inside the maintenance window.
  These upgrades are necessary to ensure the modernity and stability of our infrastructure.

• Maintenance Window: 01:01 - 03:00 CST
  We will be performing upgrades to our database storage array. This will result in an extended period of downtime inside the maintenance window.
  These upgrades are necessary to ensure the modernity and stability of our infrastructure.

• Maintenance Window: 12:01 - 03:00 CST
  We will be performing upgrades to our database storage array. This will result in an extended period of downtime inside the maintenance window.
  These upgrades are necessary to ensure the modernity and stability of our infrastructure.

• Expected Disruption: Up to one hour of packet loss or momentary losses of connectivity during the maintenance window.

• We will be performing some routine updates to our firewall. We expect around five minutes of downtime.

• We will be performing a disruptive maintenance on our network infrastructure between 00:45 and 01:15 on July 12, 2019 CDT. We anticipate downtime lasting approximately 15 minutes.

  We apologize for any inconvenience. If you have any questions, please contact us.

• We will be performing emergency maintenance on a network gateway which will result in around 3 minutes of downtime sometime during the maintenance window.

• We will be performing database server maintenance. During this window we expect a couple of small interruptions (5-10 second blips) to OAS websites. We will not be taking any additional steps to alert users as since the impact will be so minimal.

All sites will unavailable during this maintenance. It will take at most two hours to complete. The sites will display a 'down for maintenance page' while the updates are being carried out.

All OAS sites will be impacted. During the hour there will be periods of downtime. This maintenance is to update the controller firmware on servers in our database cluster. This action is in response to downtime experienced on May 10th. The update is needed to prevent a recurrence of said issue, where, "The Server May Stop Responding and Will Display Power-On Self-Test (POST) Error Messages on Reboot When Running Smart Array Controllers and/or Host Bus Adapters".