Online Auction Solutions > Service Health Dashboard

Upcoming Scheduled Downtime / Maintenance
  • Sunday, January 17th, 2021 from 17:00 CDT - 19:00 CDT | PayTrace Scheduled Maintenance

    PayTrace will be upgrading their database. During the maintenance the JSON API will be unavailable. This will impact our ability to process payments with PayTrace during the maintenance window. A message will be placed on the site (bidder invoice section of dashboard) to inform bidders that payments with PayTrace are temporarily unavailable.

Recent Incidents
  • NA

Data Center Infrastructure

Anything related to hardware, software, DNS/network, etc. All the things that keep OAS sites working.
Individual status pages for RackSpace and Amazon Web Services can be found here: https://status.rackspace.com / http://status.aws.amazon.com

Email Delivery

We use third party services for sending transactional emails.
Currently we are using MailGun. Their own status page is available here: https://status.mailgun.com

Phone / SMS

We use third party services for phone verification and text messaging.
Currently we are using Twilio. Their own status page is available here: https://status.twilio.com/

Payment Integration

Some OAS sites interact with PayTrace for credit card payment integrations. The PayTrace status page is available here: http://status.paytrace.com
Other instances use Square. Their status page is available here: https://www.issquareup.com/