An incident (CSHD-7e619df5) at the RacksSpace Chicago datacenter disrupted service of our "socket" server. This caused site search to stop working. It also disrupted the live timers and bid updates for lot detail and lot list pages. This meant pages needed be manually refreshed to see new bids and changes in status/close timers.
As of 14:30 CDT service was restored to normal. Tests indicate that functionality is fully restored. The incident was related to the hypervisor our instance was hosted on. There was no suggestion that this issue might reoccur. In the coming months we will be migrating away from this hosting provider. We will have more redundancy in place after that and should be better able to avoid single points of failure like we experienced with this.